Want to see ChatShipper in action?
It used to be the case that you would either be servicing your clients with your agents internally or your client onboard your agents themselves, sacrificing your efficiency.
With ChatShipper and our multi organisation tiers, you and your clients can truly collaborate as one team. All while you deploy your agents to multiple organisations at the same time.
ChatShipper’s Admin interface allows you to easily manage your clients and navigate your accounts so you check and change their settings, add users, integrations, forms and routing all from one convenient app.
We’ve been there. Your agents don’t want to work with their personal details public. Especially when you’re serving multiple clients in the same industry or location. With ChatShipper you can add multiple aliases to an account so your agents can do what they do best without having to worry.
As you grow and acquire more clients,Onboarding them couldn’t be easier with Templated Organisations.
Save time and resources setting up new clients by creating cookie cutter client templates, from forms to knowledge articles and conversation outlines. Make repetitive work a thing of the past.
Want to know more about templated organisations? Read more
We’ve also got an open API you can use to create resources…but let’s face it, nothing beats good old copy and paste
Moving your agents over to ChatShipper make them 30% more productive. If not more. We guarantee this.
|Live Chat and chatbots||Omnichannel Messaging to reach customers everywhere|
|Chat panel||Duo Message stream to empower your agents with the knowledge they need to service conversations|
|1-on-1 conversations||Multi-party conversations|
|System lock-in||Open messaging platform|
|Human conversations||Human & Automated conversations – scale the power of your team|
|Internal access only||Strengthen client relationships with shared conversations|
|Text only messaging||AI Enriched messaging|
|Inbound only||In- & Outbound conversations|
|Desk-workers||Desk & Non-Desk workers|
Contact Center Revenue Streams
Working with ChatShipper will open up new opportunities for you and your clients
- Managed Live chat / Messaging
- Resell ChatShipper licenses
- Web widget configuration
- Conversation design
- Chatbot development
- Call to message (call deflection)
- Email to messaging
Become a ChatShipper Partner Today
Benefits for Contact Centers