Open Messaging Systems
Any open messaging system can be connected to ChatShipper. Check our integrated services listing, or integrate yourself.
You can set up and configure your clients’ accounts and subaccounts, all while providing access to collaborate.
Rich Media Messaging
While most chat software providers are pushing plain text, ChatShipper agents can exchange rich media.
Set your own preferences for routing based on URL, channel, first- or second-tier specialists, or the pre-chat survey.